Frequently Asked Questions

Get answers to common questions about Spa Day Special Offer.

This package includes a 60-minute relaxing massage, a 60-minute luxury facial, and a soothing paraffin hand treatment. The full visit typically lasts about three hours including consultation, preparation, and post-treatment relaxation time.

Yes—it's ideal for first-time guests. Our therapists conduct a brief intake to learn preferences and any health concerns, then customize massage pressure and facial steps so newcomers feel comfortable, informed, and fully relaxed.

Please arrive 10–15 minutes early and wear comfortable clothing. Avoid heavy meals or alcohol beforehand, skip makeup if possible for the facial, bring any relevant medical or pregnancy information, and stay hydrated to maximize comfort.

Absolutely. Therapists review your preferences during consultation so you can choose light, medium, or firm massage pressure. Facial products are selected based on skin type and concerns with alternatives offered for sensitivities.

Certain conditions like uncontrolled high blood pressure, active infections, open wounds, recent surgeries, or severe skin disorders may require postponement or physician clearance. Always disclose medications, pregnancy, or health issues when booking.

Allow at least two weeks before another deep facial to let skin recover; massage frequency can be weekly or biweekly depending on needs. Our team will recommend a personalized schedule based on your skin type and goals.