Frequently Asked Questions

Get answers to common questions about Gift Card.

You can personalize recipient name, message, treatment preferences, and monetary value. Choose from relaxing massages, facials, injectables, or skincare packages. We can help tailor the certificate and recommend services if you need guidance.

Gift cards are typically valid for 12 months from purchase unless otherwise noted. Expiration and terms are printed on the certificate; contact our front desk for date confirmations or to request extensions in special circumstances.

Yes, digital gift cards are available for instant email delivery. You may also select printable or physical options for mailing. During purchase choose delivery method and include a personalized message if desired.

Gift cards may be applied toward most treatments, packages, and retail products. Certain promotions or third-party services might be excluded. Check the certificate terms or ask our team to confirm eligible services before booking.

Present your physical card or show the digital code at check-in. Staff will apply the certificate value to your chosen service or product. Partial redemptions leave the remaining balance on the card until fully used or expired.

Gift cards are generally non-refundable and cannot be exchanged for cash. Exceptions may apply per state law or special promotions. Contact us with purchase details and we will review possible options case-by-case.